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AccountManagerProjectManager

Job Description

• Operating as the lead point of contact for any and all matters specific to your accounts (Web, SEO, Content & Email)

• Leading a team of Web, SEO, Content and Email experts

• Collaborating with internal departments to facilitate client need fulfilment.

• Present strategies to clients and ensuring timely execution and delivery

• Analyse the effectiveness of strategies implemented

• Time to time recommend, design and implement new projects to increase their ROI

• Set up a list of KPIs to track for each client

• Prepare and present reports on their progress

• Building and maintaining strong, long-lasting customer relationships

• Collecting and analysing data to learn more about consumer behaviour

• Maintaining updated knowledge of company products and services and upselling them time to time

• Resolving complaints and preventing additional issues by improving processes.

• Keep abreast with new trends in digital technology

• Lastly, manage the P/L of the team and accounts

• Identify and optimise cross selling opportunities and work with managers/colleagues to realise these

• Identifying cross sell & upsell opportunities.

• Able to negotiate and close deals in routine situations, and with guidance when handling more complex deals

Good to have:

1. Experience in content writing

2. SEO knowledge

Job Requirements

1. 1. Bachelors Degree

   2. Excellent written and verbal communication in English

   3. 1-3 Years experience in Sales/Marketing & Client Relations

   4. The clarity in thought process/problem solving

   5. Ability to work in a fast-paced & Adhoc environment

   6. Adherence to deadlines

   7. Team Management

   8. Self-starter attitude

   9. Excellent Verbal and Written English