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Digital Relationship Manager Responsibilities: 

  • Calling existing and potential customers to persuade them to purchase company products and services. 
  • Accurately recording details of customers’ purchase orders. 
  • Processing all customer purchases accordingly. 
  • Generating promising leads for the outside sales team to pursue. 
  • Managing customer accounts by ensuring that existing customers remain satisfied with company products and services. 
  • Developing and sustaining solid relationships with customers to encourage repeat business. 
  • Using sales scripts proffered by the company to drive sales and respond to customer rejections. 
  • Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers’ needs and preferences. 
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales. 
Only candidates can apply for this job.
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