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Outbound Calls TeleCaller Executive

Job posted for Mumbai-based candidates only.

We are seeking a results-driven Telecaller with 2-3 years of experience to join our telemarketing team. The ideal candidate will have expertise in customer communication, strong persuasive skills, and contribute to the expansion of telemarketing

Key Responsibilities:

• Make outbound calls to potential customers to promote products/services
• Collect and record customer information, maintaining and updating the client database
• Day 2 Day – Daily CRM Functionality – Update Call status, Notes, Reminders update into System
• Follow up on leads and prospects to convert inquiries into demo presentation
• Ensure clear and concise communication in both Hindi/Marathi/English
• Follow up with leads from calls, emails, and other marketing campaigns
• Achieve daily and monthly call targets and Prepare reports for review/mail

Skills and Qualifications: –

• High school diploma or equivalent and
• Minimum of 2-3 year of experience in tele calling or tele marketing cold calling
• Strong communication and interpersonal skills
• Ability to multi-task, prioritize, and manage time effectively
• Strong communication, negotiation, and interpersonal skills.
• Ability to handle pressure, manage multiple tasks, and work both independently tele caller
• Excellent verbal and written communication skills
• Ability to understand client’s requirements, especially in the IT/Accounts domain

Tech Skills Required:

• Proficient in MS Office – Letter Draft – Maintain Excel Sheets – Mails – Presentations
• Proficiency in Microsoft Excel, including advanced functions such as pivot tables & VLOOKUP
• Proficient in Google Suite Applications – Gmail, Google Doc, Google Slides, Google Forms etc;
• Experience with CRM tools and lead management systems is a plus

Interview Time:

• Interview type is In-Person only
• Interview Scheduled on Business Days Only {Monday to Saturday}
• Interview Time – 12:00pm to 4:00pm