Job Overview
- Salary Offer Up to 30k
- Experience 0-1 years
- No. of Openings 3
More Information
- Address Commerce Six Road, Ahmedabad 380009, Gujarat, India
- Qualification Any Graduate
- Company Name Allies Business Hub
- HR Contact Number 8866761062
- HR Email-Id careers.allies36@gmail.com
We are looking for an enthusiastic and dedicated BPO Voice Process Executive to become a valuable part of our team for Allies Business Hub based in Ahmedabad. The role offers ₹10000 – ₹30000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.
Job Requirements:
We are seeking candidates with 0 – 1 years of experience in customer service or tele calling, who are proficient in English Speaking. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduate is required, and candidates must be open to working 5 days working during the Night shift.
